The Bench Craft Company Lawsuit: What you Need to know.

The Bench Craft Company Lawsuit
Written by rahul

Bench Craft Co. is an advertising agency that concentrates only on off-the-course advertising in the area for local businesses. With more than 12,000 clients who reach about 40 million golfers annually, they must only have satisfied some customers. Several lawsuits were filed against them by the customers. These lawsuits were due to Bench Craft Company, which behaved in an unethical manner. The customers sued them for a breach of contract, misrepresentation of products, and deceptive trade practices.

In this article, we will go deep into the closed doors and see which of their filed lawsuits against Bench Craft emerge as telling of the true company’s nature. Moreover, we will give our readers advice on how to avoid such scams and risks in our golf marketing. 

Where is the Bench Craft Company’s headquarters?

Benchcraft Company builds custom construction based on traditional methods and conveys their advertisement in an old-style way. This company is located in Portland, Oregon, which is a hub of creativity and innovation where its headquarters are; thus, it is centred in this vibrant setting. By having this central position, they can control the whole process from design to production and make sure that each product will be crafted with personal precision.

Bench Craft Company can control all critical aspects of production ourselves to assure the quality, precision, and distinctiveness of our products that separate them in the market. From inception to creation, the dedicated team at Portland works every day and carefully customizes their advertising products to fit different clients, just like the energetic spirit that defines Portland.

In 2017, the State of Oregon sued Bench Craft Company, claiming that the company was involved in criminal trade practices including false and dishonest advertising, not complying with its cancellation and refund policies, and failing to deliver its products as per the agreement. The suit additionally contended that the firm engaged in unfair sales practices employing unscrupulous means of high-pressure selling tactics, harassing phone calls, and unsanctioned faxes.

The lawsuit demanded civil penalties, restitution to the consumers, and an injunction that would keep the company from practicing its unlawful enterprise. 

“Bench Craft Company” and “Better Business Bureau

The Bench Craft Company was no longer accredited by the Better Business Bureau (BBB) after numerous complaints were received from consumers and businesses regarding its services. The BBB officials found out that Bench Craft needed to live up to the standards in the areas of honesty, transparency, responsiveness, and customer satisfaction. The overall performance alerted them to mixed reviews and ratings that had been posted by customers and businesses about them.

  • Delay in delivery of the products or other noncompliance with the promises that the company has made are among the potential outcomes.
  • Lack of guaranteed proof of golf course advertisements and placement.  This means that customers might not get refunds or lift cancellation requests.
  • Charging for extra services without the customer’s consent or renewing a contract without their knowledge.
  • Offering poor-quality goods or services is an ineffective way to attract and keep customer loyalty.
  • Selling half-truths and creating phoney messages about the relative effectiveness or uniqueness of their advertising.
  • BBB recommended that consumers exercise consent when dealing with Bench Craft Company or other golf advertising companies, and before signing contracts or making payouts, they should do the research.

Would you recommend Bench Craft?

  • The suits are from the state, and the BBB is not the only case the Bench Craft Company has faced; this company has also had several lawsuits from individual customers who claim that the company cheated them.
  • A dentist from Texas sued the company, accusing them of breach of contract, fraud, and deceptive trade practices, as he had paid the company $3,500 for an advertisement for a golf course, but the company never provided this advertisement.
  • A chiropractor from Florida sued the company for breach of contract and unjust enrichment after paying $2,500 for a golf course advertisement that was never placed.
  • The owner of a restaurant in California sued the company for breach of contract and fraud, alleging that they paid 4,000 dollars to the company for a golf course advertisement that was, however, never created.
  • A lawyer based in New York sued the company for breach of contract and fraud after paying $5,000 for a commercial brochure that was never installed.

The following lawsuits represent only a small fraction of the many lawsuits that were brought to court by Bench Craft Company and its customers over the years. 

  • Avoid falling victim to golf advertising scams.
  • Business owners looking to advertise on golf courses need to take note of the possible risks that come with the golf course industry. 
  • Do your homework. Study the company’s reputation, track record, ratings, customer reviews, feedback, and legal actions. Check with the consumer protection agency in your area, BBB, and online forums first to check for any red flags or warnings.
  • Read the fine print. Please read the contract terms and conditions carefully and sign it. Always check the fine print for hidden costs, automatic renewals, cancellation policies, refund policies, guaranteed on-time delivery, exclusivity clauses, and performance metrics.
  • Ask for proof. Demand proof of the company’s previous work—give examples of their products, testimonials from other clients, references from golf courses, and pictures or videos depicting their advertisements in performance.

Pay with caution. Be careful when paying in advance or fully without having the products in your possession. Choose a secure payment method, and that can be problematic in the event of a dispute or fraud. Make sure records of your payments and invoices are kept.

Monitor your results. Monitor the success of your ad campaign. Request periodic reports or briefings from the company every month. Verify that your advertisements are placed on the official golf courses where you previously discussed them. Request feedback from your target market and ensure ROI is in order.

Report any problems. If you meet challenges or difficulties related to the company, do your best to agree with the company amicably and professionally. If nothing works, file a dispute with the appropriate authorities, such as the BBB1, the FTC2, or your state attorney general. Alternatively, you may take legal action to force them to comply with the law.


Bench Craft Company, a golf advertising company located in the USA, has been sued by their consumers, the state, and the BBB, claiming to be a fraud and that their business practices are deceptive. The woman has claimed in several instances that the products were not delivered as promised, that the cancellation and refund policy was not followed, and that the company didn’t provide any proof of their advertisements shown on golf courses. The company has also been slammed for its unfair sales techniques, lies and misinformation, and poor service provision to customers.

If Bench Craft Company is the one you need for trusted and real-spirited golf advertising, you must think twice and make your decision carefully before you hire any other company. Ensure you also use the hints provided to keep you safe from potential fraud and scams in the golf advertisement industry.


  • What is the identity of Benchcraft’s businessman?

Charley Cobb runs Bench Craft Company as the owner of the business.

  • Where can you find the retailer?

Our store, The Bench Craft Company, is situated in Portland, Oregon.

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